Legal
Privacy Policy
Last updated: October 30, 2026
This policy explains how Osmi Health, Inc. handles personal data in the Osmi app and on osmihealth.co, including the quiz (together, the "Service").
Who we are
Osmi Health, Inc., 131 Continental Dr, Ste 305, Newark, DE 19713, USA, is responsible for your personal data. Contact: hello@osmihealth.co.
The app
You do not have to give us any data; without it, some features will not work.
- Camera, to scan barcodes, ingredient labels and lab reports. Photos stay on your device.
- Your health records. Lab reports, check-ins, symptoms, cycle records and Apple Health data stay on your device.
- Product scans. The barcode, ingredient text, product name, brand, country and language go to our product service, which stores them as product records not linked to you. An AI model, through a service provider, translates unfamiliar ingredient terms; barcodes may be checked in public product databases. Basis: providing the Service.
- Location, if you allow it: the map area you search, to show water options nearby. Basis: providing the Service.
- Usage analytics, after the in-app notice: anonymous app events, including the ingredients in a scan, never your health records. Turn it off under Data & Safety. Basis: legitimate interests (improving the app).
- Purchases: App Store subscription details, through our subscription management provider, to manage your subscription. Basis: contract.
The website and quiz
- Quiz: your first name, age range, email and your answers about how you feel and your goals, to show your results and plan. Basis: explicit consent for health answers, contract for the rest.
- Purchases: your email and limited payment details from our payment processor, which handles your card, to manage your subscription. Basis: contract.
- Applications to work with us as a creator or practitioner: the details on the form, to review it. Basis: legitimate interests.
- Email updates, if you signed up before launch: your email, to send you news about Osmi. Basis: consent. Every email has an unsubscribe link.
- Device and usage data, such as IP address, browser and pages visited, to run, secure and measure the site. Basis: legitimate interests; analytics need your cookie consent.
Advertising and cookies
Essential cookies keep the website working. With your consent, analytics and advertising cookies, including Meta's pixel, measure the site and our ads; change your choice in "Cookie settings" in the footer.
In the app, Meta's software measures which ads bring people to Osmi. Meta receives app events (installs, sessions, and subscriptions with product, price and currency) and, only if you allow tracking when the app asks, your device's advertising identifier. It never receives your name, email or health records from us.
Third parties, including Meta, may use this information to measure and target ads, and may collect information about your activity over time and across other websites and apps. Turn off app tracking in iPhone Settings > Privacy & Security > Tracking, and manage ad choices in Meta's ad preferences. We do not respond to browser Do Not Track signals.
Apple Health
Apple Health is optional and read-only. If you connect it, Osmi reads resting heart rate, heart rate variability, heart rate samples, steps, active energy, workouts, sleep, breathing rate, blood oxygen, wrist temperature, menstrual flow and, on iOS 26, the medications you log in Apple Health. It stays on your device, is used only to show it to you, and is never written to Apple Health. Turn off access at any time in Apple Health settings.
Who receives your data
We do not sell your personal data. We share it only to run the Service: with service providers that process it for us (hosting and databases, analytics, AI translation of ingredient terms, subscription management, payment processing, email delivery); with Meta for advertising, as described above; with public product databases for barcode lookups; and with authorities where the law requires. Everyone we share data with must protect it at least as well as this policy does.
Your rights
Depending on where you live, you can ask to access, correct, delete or receive a copy of your data, object to or restrict how we use it, withdraw consent at any time, and opt out of its sharing for targeted advertising ("Do Not Sell or Share My Personal Information" in the website footer, or app tracking as above). Email hello@osmihealth.co. In the EEA, the UK or Switzerland you can also complain to your data protection authority.
International data transfers
We and our service providers process data in the United States and other countries. For data from the EEA, the UK and Switzerland we rely on an adequacy decision or the European Commission's standard contractual clauses.
How long we keep it
- Data on your device: until you delete it with "Delete my data" in the app, or delete the app.
- Product records: as long as they are useful; they are not linked to you.
- Quiz, purchase and application data: as long as we need it for the purposes above, and longer where tax, accounting or legal duties require.
- Email sign-ups: until you unsubscribe or ask us to delete them.
Age
Osmi is for adults aged 18 and over.
Changes
We may update this policy. If we make a material change, we will post it here with a new date and ask for your consent where the law requires it.